I sent my two watches in to have the batteries replaced. The person who worked on them sent me a note that one of the watches had corrosion inside and as such, they would replace the watch for me as a one time courtesy. They went above and beyond on this! I have had my TB watches for 10 years now and this is only the second time I’ve had to replace the batteries. The customer service people are incredibly attentive and kind. I have had nothing but a great experience so far-both owning and maintaining my TB watches.

I have had my TokyoBay watch for several years and it's my favorite watch. It's still running perfectly, but the band finally wore out and broke. I was able to find an exact band replacement on the company website and now my watch is as good as new!

Happy with this purchase so far. I’ve owned several Tokyo Bay watches and this is one of the more unique styles with the bracelet band. Band is comfortable on my wrist. My fear is that the clasp will loosen and fall off at some point but I’ve checked it multiple times and so far it hasn’t loosened at all.

This is the 2nd Tokyobay watch for my husband and I'm quite happy with it. The band is a good looking green, the face is easy to read, and the whole design feels simple and classic without extra buttons and gizmos.

I purchased 3 watches during Tokyo Bay’s sale, Emma Grey, Channing Green, and Frankie Beige. I had bought a Tokyo Bay watch at a store years prior, and loved the band and face, but had never checked the brand out. I prefer leather bands, especially slim ones as they fit my wrist better. Leather band watches are almost impossible to find now in stores. And I much prefer numbered dials as they are easier to read at a glance. It was hard to make a decision, but I finally narrowed it down to match my wardrobe and have the right size face and band size for me. I love them! I’ve worn all 3 colors and I find it fun to coordinate the bands with my clothes, it feels like they completes my outfit.
The Emma Grey watch goes with so many things. It is a nice change from a black band. I’d love to see it in more colors. I would also like to see the numbers a little darker, other than that, no complaints at all. And the watches arrived beautifully packaged by the way.
I ended up going back to the site and ordered the Channing square watch in the burgundy and tan colors. After wearing all 3, I decided i liked the look of the small square dial, plus it came in the colors that I wanted. The square dial is not too big and stays put on my wrist. I do prefer to have all 12 numbers on the dial, but this one is still easy to read.
My sister wondered why I don’t have an Apple Watch as they have a huge selection of bands. The reason is I don’t want to wear such a large thing on my wrist, and I always have my phone on me when I need it. I don’t want to be that tied to my device!

I am enjoying my Sovra-Black. The dial is just the right size for my wrist, and numbers are easy to read. The narrow band fits well. Glad I bought it!

I think this was 14 Tokyo bay watch that I’ve bought. It’s my favorite watch company. I initially discovered the brand at a small boutique in Provincetown, MA back in 2014 and have been hooked since. So, thank you!

I spoke with a representative and in a timely manner received two watchbands in the mail. Very efficient! Very pleased!!
Thank you,
Nancy West

I’m a teacher and needed a watch to keep my class on schedule. Love that the elevated casual style and it’s easy to read.

Love this watch-beautiful band color.I have several Tokyobay watches & love them all. They are unique & I'll continue to buy them.

I ordered 2 women’s watches during the Labor Day sale in different colored bands. I like the slim leather bands as I am petite and the colors are gorgeous. I especially like the large faces with easy to read actual numbers, not tiny lines that require me to pull out my glasses to tell the time! I cannot find leather bands in any stores, so this brand is a great find. I will definitely be adding more colors.

Love Tokyobay—bought 5 watches, including Rory—love them all.

Love it!

Have had Tokyoboy watches in the past. The one I was wearing mysteriously disappeared and saw I great sale on your site and a watch I admired. So I purchased and am not at all disappointed -

Purchased 2 bands for my Tokyo Bat watches. Both fit perfectly and are a very good quality.